Delivering Transformative Feedback to Your Team

Overview

Everyone has areas for improvement, so why do we avoid addressing performance issues with team members and peers? In this session, we’ll explore the reasons that keep us from addressing needed performance improvements. We’ll learn to overcome our fears and resignation to gain the confidence and commitment needed to deliver feedback that transforms individual and team performance. Attend this session to gain the motivation you need to address long-standing performance improvements in your firm.

Highlights

The major topics that will be covered in this course include:

• Barriers that keep us from addressing areas for improvement
• Ways to get to the true root cause of performance or behavior
• Methods and language to enable us to inspire others

Prerequisites

None

Designed For

Professionals at all levels and all service areas, including operational leaders.

Objectives

After attending this presentation, you will be able to...

• Distinguish between various feedback methods and uses
• Recognize what holds us back from delivering necessary feedback and how to overcome those obstacles
• Identify an approach to clarifying ownership and accountability for the resulting improvement plan

Preparation

None